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In a stunning
development in the first case of its kind in the country, Virginia
Mason Medical Center has agreed to entry of a judgment against it
requiring it to refund facility fee payments made by over 3200
patients over the past six years and requiring it to forgive any debt
those patients may have for facility fee charges that Virginia Mason
had assessed to them.
On February 15, 2007, Judge
Canova
granted final approval of the proposed judgment. In addition
to greater transparency in their billing and the implementation of an
estimation process for all patients of Virginia Mason, class members
who filed timely consent forms will get a refund or a reduction in
debt based on the out-of-pocket charges to class members for hospital
facility charges.
Virginia Mason has been ordered to pay
damages owed to qualifying class members no later than August 14, 2007
and may begin distributing refunds as soon as March 18, 2007. All
direct payments by class members to Virginia Mason for a hospital
facility charge at Virginia Mason’s downtown clinic for outpatient
services, where such services were provided at least once in one of
Virginia Mason’s freestanding clinics from January 1, 1999 to December
31, 2005 will be refunded and any outstanding amounts for these
charges will be forgiven.
In the class action lawsuit, brought in
January 2005, the
plaintiff DeLois Gibson claimed that Virginia Mason acted unfairly and
deceptively by failing to tell her about the huge price disparities
between Virginia Mason’s downtown and satellite clinics. Patients who
received services at Virginia Mason’s downtown clinics were charged
large facility fees that were not charged at its satellite clinics for
the same services, often by the same doctor.
By agreeing to a judgment against it,
Virginia Mason agrees that it is liable to refund or forgive all the
facility fees paid by the thousands of patients who have authorized
claims in the suit and who could have received the same services at
far lower cost elsewhere within the Virginia Mason clinic system.
All this came after Judge Gregory Canova certified a class action over
Virginia Mason’s objection and rejected Virginia Mason’s attempts to
dismiss the suit, including its argument that it had no duty to tell
its patients about its gross price differentials. Under the
judgment, Virginia Mason has also agreed to provide an estimating
service to its patients so they will know in advance how much their
out-of-pocket expenses for treatment will be, and it has agreed to
clearly inform its patients about pricing at its different locations
so that patients can make informed judgments about where to go for
treatment. |
IF YOU HAVE
QUESTIONS ABOUT VIRGINIA MASON’S LETTER TO YOU ABOUT RESOLUTION OF
YOUR CLAIM, PLEASE CONTACT ITS CUSTOMER SERVICE
LINE
Call Virginia
Mason’s customer service line at
206-223-6601 if
you have any questions about Virginia Mason’s letter to you about
resolution of your claim. If you have further questions or issues
that are not resolved, please call Phillips Law Group at
206-382-1060.
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IF
YOU HAVE MOVED OR CHANGED YOUR NAME
SINCE BEING TREATED BY VIRGINIA MASON, PLEASE CONTACT VIRGINIA MASON TO ENSURE PROPER
PROCESSING OF YOUR CLAIM.
Call Mary
Gilles at Virginia Mason at 206-515-5826. If she does not answer,
there will be a recording asking for specific information. Please
identify yourself as claimants in the facility charge class action.
You will be asked for the following information: name, Medical
Records Number (MRN), Social Security Number (SSN) or date of birth,
and address for verification purposes. Virginia Mason will then
process the claim.
You should
not expect an immediate response on the phone. Virginia Mason
cannot provide legal advice. If you have further questions about
this class action, please call Phillips Law Group at 206-382-1060.
Link to Related
Document
Final Judgment
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By agreeing to a
judgment against it, Virginia Mason agrees that it is liable to refund
or forgive all the facility fees paid by the thousands of patients who
have authorized claims in the suit and who could have received the
same services at far lower cost elsewhere within the Virginia Mason
clinic system. All this came after Judge Gregory Canova
certified a class action over Virginia Mason’s objection and rejected
Virginia Mason’s attempts to dismiss the suit, including its argument
that it had no duty to tell its patients about its gross price
differentials. Under the judgment, Virginia Mason has also
agreed to provide an estimating service to its patients so they will
know in advance how much their out-of-pocket expenses for treatment
will be, and it has agreed to clearly inform its patients about
pricing at its different locations so that patients can make informed
judgments about where to go for treatment.
Said John
Phillips, lead counsel for Ms. Gibson and the class of thousands of
Virginia Mason patients, “We’re extremely happy with this judgment
that the parties have asked the Court to enter. It gives every class
member who made a claim a complete recovery, and it requires Virginia
Mason to provide the kind of information that patients need so they
can make intelligent decisions about their health care – not just
information about treatment options, but what the cost of treatment
will be. Patients need to know hospital prices – particularly when
they vary greatly depending on what door they walk through, so they
can be better consumers of health care. This judgment against Virginia
Mason is an important step in that direction.”
The attorneys
representing the plaintiffs in this case are John Phillips, Matt
Geyman and Thomas Loeser of Phillips Law Group, PLLC. To learn more,
please call John Phillips at (206) 484-0016 or Matt Geyman at (206)
382-1168 or visit
www.jphillipslaw.com.
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